Privacy Policy

Introduction

MallaCoach ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Profile information (age, fitness goals, health conditions)
• Payment information (processed securely through third-party providers)
• Communication records with coaches and support staff

Usage Information

We automatically collect certain information about your use of our services:

• Session data (duration, frequency, coach interactions)
• Device information (device type, operating system, app version)
• Analytics data (app usage patterns, feature utilization)

How We Use Your Information

We use your information to:

• Provide and improve our coaching services
• Match you with appropriate coaches
• Process payments and manage subscriptions
• Send important updates and notifications
• Ensure platform safety and security
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

• Coaches on our platform (limited to necessary session information)
• Service providers who assist in our operations
• Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and associated data
• Opt-out of marketing communications
• Data portability (where applicable)

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our app and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: privacy@mallacoach.com
• Address: 123 Wellness Street, Health City, HC 12345